Questions & answers

A few things worth knowing before you order. If your question is not here, just send me a note.

What you are buying

The prints

Fine art prints, printed locally in Barcelona on 240g soft-textured, high quality alpha cellulose paper. A Giclée series is available on request.

Fine art prints are high-quality reproductions with beautiful colour and detail, a wonderful choice for displaying artwork in your home. Giclée prints are produced using archival inks and museum-grade materials, offering enhanced longevity and colour accuracy. The main difference is the materials and printing process, which is reflected in the price.

My limited-edition prints are hand-signed and numbered, with a certificate of authenticity. “He’s Finally Fruitful” is an open-edition print, hand-signed but not numbered.

Yes, the original paintings are available for sale upon inquiry. Feel free to contact me.

Framing prints with a glass cover is the best way to prevent them from getting scratched or damaged. I always take my prints to a local framing shop, and they usually recommend something that suits the colors of the artwork.

If you would like, message me and I can suggest a nice frame color for the specific print you choose.

Prices, VAT and ID

Pricing and tax

Yes, all prices include VAT.

For Barcelona pickup, you pay the total price of your selected items plus €3 for packaging once per order, with no shipping charge. The full total is shown in your cart before you send your request.

I use your invoice details to prepare your factura. The shipped-order cart asks for your DNI/NIE or equivalent ID number. For pickup, I will confirm the invoice details with you by email. Please do not send a photo of your identity document.

Buying and getting it

Ordering and delivery

You can pay for orders through the website checkout. For Barcelona pickup, add your items and options to your cart, choose Barcelona pickup and send one request. No payment is taken then. I will email you to confirm availability and the total, and arrange payment by cash or Bizum.

Enter your delivery address at checkout to see the available shipping options and cost. If your destination is not available, please contact me before ordering.

Since every print is specially made to order, it may take a few days for me to prepare everything for shipping. Once your order has been shipped, you will receive a tracking number. Orders within Europe generally arrive within 2 weeks, while orders outside of Europe tend to take longer depending on the customs processing of that country. If you have any concerns, reach out to me and I will do my best to help you get information about your order and contact my courier service if necessary.

All prints are shipped unframed and carefully rolled in a protective tube. This is the safest way to make sure your artwork arrives in perfect condition, and it keeps shipping costs lower. It also gives you the freedom to choose a frame that best suits your space and style. If you would like help choosing a frame, send me a message and I'll give you my opinion.

Yes. Add all the items and options you would like to your cart, then choose Barcelona pickup. You pay the items subtotal plus €3 for packaging once for the whole request, with no shipping charge. Send your request from the cart and I will email you to confirm availability, pickup details and payment by cash or Bizum.

If something is wrong

Returns and refunds

If your print is damaged, contact me as soon as it arrives so I can review the situation and rectify the problem.

You can tell me you would like to return a catalogue print within 14 days of receiving it, then send it back within a further 14 days. Email maygrabli@gmail.com with your order details. Please pack it securely, ideally in its original packaging; original packaging is not required. You pay return shipping when changing your mind. If a print is damaged or incorrect, contact me so I can arrange a remedy. Your statutory rights are unaffected.

Custom work

Commissions

Yes. I take on a limited number of custom paintings each year. If you're interested, fill out the commission request form with as much detail as possible: your idea, approximate size, budget and ideal timeline, plus any references (from my own paintings or images that help communicate your vision). Please note that all commissions are created in my own artistic style and are inspired by the themes and subjects in my existing work; I don't replicate other artists' styles or recreate existing artworks. I'll get back to you with my availability, ask any questions if needed, and provide a quote. You can start one from the contact page.

The completion time can range from a few weeks to around 3 months, depending on the size and complexity of the painting. Once we've discussed the details and I've prepared the sketch, I'll be able to give you a more accurate timeline. The cost depends on factors such as size, complexity and detail. I can provide a quote once the request form is filled in.

Start a commission request ›

Exhibitions and studio

Seeing the work in person

Yes. I always share whether I will be at an art event on my Instagram, so stay tuned.

Staying in touch

Following and contact

On Instagram at @maygrabli, or on TikTok at @curlypainter.

Email or an Instagram message. I read everything myself and try to reply within a few days.

Still wondering about something?

Get in touch